Why take this online clinic?
  • You may need to take it to satisfy a court order.
  • The DMV requires you to attend a driver improvement clinic. If you fail to complete the clinic by the DMV deadline, your driving privilege will be suspended until you meet this requirement.
  • Your license has been revoked and you are required to complete the course as part of your reinstatement process.
  • You may also volunteer to take this course, if you have a Virginia driver’s license, to receive up to 5 safe driving points on your driving record.
  • Students who satisfactorily complete this 8-hour course can now also get insurance premium reductions. Individuals should contact their insurance companies to find out whether or not they offer this discount.
How do I know if I am eligible to take this course?

The Virginia DMV has reviewed and Approved this online clinic. If the DMV requires you to take a Driver Improvement Clinic or you are voluntarily seeking positive points, you are eligible. Your court may or may not accept the certificate of completion. It is your responsibility to determine if your court accepts online driver improvement clinics.

How long do I have to complete the course?

You can complete the course at your own pace logging on and off as many times as necessary to complete the course. However, keep in mind, the DMV or court has probably given you a deadline or due date by which you need to complete the course.

When do I get my Certificate of Completion?

Once you have successfully completed the course by passing the final exam online, we will email you a course completion certificate (DMV Form DIC 552B). Your certificate will be emailed to you after being fully processed usually within 24 to 48 hours from the date of your course completion (and payment).

How much does the course cost and how do I pay for it?

The cost of the course is $49.95. You can pay for the course by clicking on Driver Improvement in our ‘Courses’ menu. We accept PayPal or Credit/Debit only. After payment, the link to the online course will be displayed on your payment confirmation page and it will also be included in your payment confirmation email. Copy and paste the link into your Internet address bar to navigate to the online course.

Do I need any special computer system requirements or downloads to take the course?

There are NO special system requirements or downloads necessary to take this online course. However, please make a note of the following:

  • You will need to have Adobe Acrobat Reader DC on your computer to view/print your completion certificate. Adobe Acrobat Reader DC is FREE and can be downloaded by going to Download Adobe Reader
  • You will need to have JavaScript enabled on your Internet browser to view some of the features in the course. If you don’t know what this means, don’t worry!! Most modern browsers (like Microsoft Edge, Google Chrome, Firefox, etc.) are JavaScript enabled already by default. So unless you have manually disabled JavaScript yourself, you will be fine.
How do I register for the online course?
  1. After payment, the link to the online course will be displayed on your payment confirmation page and it will also be included in your payment confirmation email. Copy and paste the link into your Internet address bar to navigate to the online course. Once at the homepage of your online course, simply click on the “Sign Up” button or on the “Sign Up (New?)” link in the menu section.
  2. Select your course.
  3. Fill out the registration form.
  4. Review the information and click on the “register” button.
  5. After registering for the online course, you will be sent another email (that you should save until you are finished the program) with the direct link back to the online course – which you will click (or copy and paste) whenever you want to return to your online sessions. Check your spam/junk folder if you do not see it in your inbox.
  6. The list of sessions will appear. Click on the “start course” button to start reading the course right away or whenever you want!
Do I need to use the same computer or device to complete the course?

No; you can log-in, re-enter, and take the course using any type of device with any type of Internet connection.

If I am already registered and have exited after completing only some of the sessions, how do I re-enter the course?

Return to the homepage of your online course by clicking the link in your email, and then click the ‘Log In’ button (under “Returning Student?”) or you can click the ‘Log In (Returning?)’ link in the menu section. Then you will just enter your First Name, Last Name, and Birthday and click the “Login” button to resume the course. Don’t worry, our student progress monitoring feature will allow to pick up exactly where you left off.

What should I do if I cannot remember the answer to one of my personal validation questions?

Call us at (804) 738-1148 or email us at info@driverimprovementonlineva.net for assistance, click on the Contact Us link in our menu section for all of our contact information.